Frequently asked questions

We strive to process and dispatch your order promptly. Orders are shipped via UPS to the address provided during checkout. Tracking information will be emailed to you once your order is on its way.


We want you to be satisfied with your purchase. If you wish to return an item, please adhere to the following guidelines:


1. Condition: Items must be returned in their original, unworn, and unwashed condition.

2. Packaging: Please return the item in its original packaging to ensure secure transit.

3. Tags: Ensure all tags remain attached to the item.


1. Contact our customer service at info@bajwane.com within 20 days of receiving your order to initiate the return process.

2. Provide your order number and details of the item you wish to return.

3. Our customer service team will guide you on the next steps, including shipping instructions.


We reserve the right to refuse late returns or items that are not in their original condition.

Upon receiving and inspecting the returned item, we will process your refund promptly. Please note that shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.


If you would like to exchange an item, please follow the return process and place a new order for the desired item.


By shopping with us, you agree to abide by these shipping and returns policies. Thank you for choosing Bajwa Né.


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